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May 13th Elation Hour: Service & Support, Magmatic Atmospheric Effects

Stage Directions • Industry NewsTools of the Trade • May 8, 2020

On the May 13th edition of the Elation Hour, we sit down with Elation Service Manager Gines Gines to explore a critical topic for any lighting professional, Service & Support, and also take a closer look at Elation’s new atmospherics brand, Magmatic, with Magmatic Product Manager Anthony Velasquez.

Broadcast live on Wednesday, May 13th at 1:00 p.m. EDT / 10:00 a.m. PDT in the U.S., join hosts John Dunn and Matthias Hinrichs for this special Behind the Products discussion. Gines has served as Elation’s top service specialist for over a decade and on this episode will cover service/support topics like RMA’s, service centers, updates, warranties and more. Anthony will share insight into Elation’s inspiring new Magmatic brand of on-the-road tough atmospheric effects while reviewing the first innovations in the new product line.


The Elation Hour is a weekly virtual presentation that delves into the more personal side of product development and includes discussions with top industry designers who share their experience across the broad scope of entertainment lighting. Tune in over the next several weeks as we cover topics such as Festivals/Outdoor Events, Broadway/Theatre, Trade Shows/Corporate/Special Events and Concerts/Live Events. The Elation Hour series will also include virtual product launches.

The Elation Hour, Wednesdays, 1:00 p.m. EDT / 10:00 a.m. PDT: (schedule subject to change)

May 13:                Behind the Products – Service & Support with Elation Service Manager Gines Gines; Magmatic Atmospheric Effects with Anthony Velasquez

May 20:                Tools & Techniques – Broadway & Theater

May 27:                Tools & Techniques – Trade Show, Corporate & Special Events

June 3:                  Tools & Techniques – Concerts/Live Events

June 3:                  Virtual Product Launch – Artiste Mondrian

June 10:               Virtual Product Launch – Fuze Wash FR


Further information from Elation Professional:

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